Salesforce.com acquisition of Rypple validates gamification and the freemium model in the enterprise
Posted 16 Dec 2011 by Mark

Yesterday salesforce.com announced its intentions to acquire social performance management vendor Rypple and launch a new HCM (Human Capital Management) unit led by John Wookey.

Three BIG problems in B2B reference management and how one visionary company is solving them
Posted 28 Jul 2011 by Mark

A reference manager walks into a bar. The bartender rolls his eyes and says, "Let me guess, five of everything?" The manager says, "That was yesterday, now I need 20".

Déjà vu: Mobilize Your Advocates for Brillant Demand Gen
Posted 26 Jul 2011 by Mark

It's been more than 11 years since I co-founded Eloqua, today one of the leading global marketing software companies, as a naïve 26 year old consultant. I've been out of the company since 2007, now run under the capable stewardship of Joe Payne, so I have had some time to reflect on it. There is a lot to that story which I may get into in future posts, but I want to focus on the early mission and insights that the three co-founders had back then, and how those remained invariant even as the product and target market changed considerably.