Advocate Marketing Resources

Using Social Data To Enhance The Customer Experience

Not too long ago, gathering customer and social data required a lot of work: surveys, focus groups and customer reviews. Now, however, social media makes data gathering easier than ever—and so is using that data to enhance the customer experience.

In this webinar, Catie Ivey, VP of Client Partnerships at Insightpool, shares some actionable advice on gathering social data and using it to make your customers happier.