How Uberflip Gets New Customers To Complete 80% Of Their Onboarding Activities Via A Fun, Interactive Experience

How Uberflip Gets New Customers To Complete 80% Of Their Onboarding Activities Via A Fun, Interactive Experience

What’s the most effective way to ignite meaningful relationships with customers? “Content!” says Uberflip, creators of a cloud-based content experience platform that empowers B2B marketers to create personalized content experiences at scale. But content alone is not...
7 Tips For Making Your Customer Success Team More Powerful Than Ever, Using Advocacy

7 Tips For Making Your Customer Success Team More Powerful Than Ever, Using Advocacy

On Valentine’s Day this year, Nicole Dingley, Director of Customer Success at Wiley—a publishing and education technology company—gave each of her customers a gift card and asked them what it is that they love most about the company and product. Within 24 hours, she...
How Rosetta Stone’s Customer Retention Skyrocketed By 58% With A Customer Advocacy Program

How Rosetta Stone’s Customer Retention Skyrocketed By 58% With A Customer Advocacy Program

Going where no company has gone before: finding a scalable way to boost customer retention Rosetta Stone, the leading provider of language-learning software, has been helping learners around the world master new languages for more than 25 years. In addition to...