Professional
Essential Functionality- Advocacy & Engagement
- Discussions & Moderation
- Data Collection & Reporting
- Personalization & Targeting
- ROI Analytics
Corporate
Robust Functionality- Everything in Professional +
- Journey Management
- Knowledge Base
- Multilingual Support
- Premium Branding
- Premium Pre-built Content
Enterprise
Complete Platform- Everything in Corporate +
- Multi-Program Management
- Premium Support
- Enterprise Security
All Product Features
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Feature Category |
Professional | Corporate | Enterprise |
+ Advocacy & EngagementActivities, Points, Badges & Rewards |
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Gamification |
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Points |
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Levels |
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Badges |
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Activities |
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Quizzes |
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Leaderboard |
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Tiered Unlocking |
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Rewards |
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Pre-built Engagement Content |
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Activity Feed |
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Email Digest |
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Push Notifications |
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+ Data CollectionQuantitative & Qualitative Performance, Persona Development |
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Feedback |
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Polling |
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CSAT/NPS |
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Persona Development |
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+ Personalization & TargetingIndividual & Group Targeting, Targeting Engine, User Persona Management |
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Deep User Profiles |
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Groups (Public, Private, Secret) |
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Advanced Targeting and Segmentation |
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Tailor-made Onboarding Program |
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+ ROI AnalyticsValue Measurement ($$$), Engagement Tracking, Deep Customization |
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Realtime ROI Measurement |
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Visual ROI Dashboard |
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Acts of Advocacy Tracker |
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+ DiscussionsPublic & Private Forums, Ideation & Voting, Q&A |
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Modern Forums |
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Q&A |
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Ideation & Voting |
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Search |
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Social Groups |
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Quoting |
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Mention by @name |
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Polls |
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File Upload |
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Private Messaging |
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User Directory |
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+ ModerationKeywords, Users, Spam |
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Moderation Tools |
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Spam Controls |
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+ Referrals |
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Referral Automation |
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Admin Referral Tracking |
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End-user Referral Tracking |
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Referral Rewards |
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+ References |
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Reference ROI Tracking |
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Reference Automation |
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+ Security |
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Annual Internal Security Audits |
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Independent Security Penetration Testing |
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Secure Data Centers |
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Two Factor Authentication (Admin) |
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PIPEDA |
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GDPR Compliant |
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SOC 2 Compliant |
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+ IntegrationsCRM, MAS, Rewards Provider |
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Integration Manager |
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CRM |
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Marketing Automation |
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Rewards |
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Review Sites |
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SSO |
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+ Journey ManagementOnboarding, Education, Training |
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Journey Editor |
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Pre-built Free Content |
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Pre-built Premium Content |
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Onboarding |
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Education |
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Training & Certification |
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Contests |
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+ ReportingRealtime Dashboards, Performance Benchmarking, Export Capability |
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Reporting with Data Export |
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Scheduled Reports and Alerts |
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Visual Dashboards with Realtime Analytics |
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Custom Reporting and Reporting Dashboards |
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+ Custom ContentKnowledge Base, Blogs, Education, Training |
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Knowledge Base |
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Blogs |
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Education |
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+ Multilingual8 Languages |
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Translate Content |
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Translate Rewards |
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Translate Referrals |
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+ BrandingThemes, Customizable HTML/CSS Areas, Staging Environment |
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Upload Logo |
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Responsive Design |
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Custom Branding |
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HTML/CSS Access |
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Premium Branding |
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Staging Environment |
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+ MobileiOS, Android, Branded App |
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Mobile App |
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Branded Mobile App |
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+ Multi-Program ManagementUnified Admin & User Experience, Multi-Community Reporting |
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Intelligent Gateway for Unified Entry |
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Share Content Between Programs |
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Multi-Program Reporting |
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+ Support |
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Premium |
Automated Enablement |
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Enablement Team |
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Email Support |
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Designated CSM |
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Premium Support |
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With Influitive, your advocates fuel business growth and customer success
Whether you want to generate more leads and references, drive more customer success, or even improve future products through direct customer feedback, Influitive has got you covered. We’re ready when you are.
