Beyond NPS®: Identifying Advocates And Inviting Them To Take Action
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You have their NPS® score…now what?
Measuring your customers’ happiness with NPS® surveys is great place to start, but unfortunately too many companies stop there.
It’s time to take an active role in inviting your Promoters to help you increase leads, generate more revenue and reduce churn through advocate marketing.
This eBook by Influitive and Waypoint Group features best practices for identifying and inviting your advocates into an advocate marketing program.
It also contains insights from 10+ B2B marketers based on their experiences identifying and inviting advocates into their highly successful advocate marketing programs.
NPS®, Net Promoter® & Net Promoter® Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.