You might not need a formal referral program… but you definitely need one to thrive.
Not using your customer base as a source of high-quality leads is like going on a million blind dates trying to find ‘The One’. Why waste your time on people you don’t know when your close friends (who know you best) have a WAY better chance of introducing you to Mr. or Mrs. Right?
Watch Rachel, our Referral Relationship Coach, explain more in this video (using her trademark sassy style!).