It can take months and even years to build a good relationship with your customers, but on any given day, you have the opportunity to alienate them. Whether it is failing to put a human face on technology or demonstrating to your customers that you don’t value their feedback, you don’t get that many chances before you lose their loyalty – and their business. In this webinar, we’ll share 10 common mistakes and the best practices you can put in place to avoid losing your customer in 10 days.


Rachel Balik, Content Marketing Manager of Demandbase
Jim Williams, VP Marketing of Influitive