How Blackbaud built a thriving advocate community

How Blackbaud built a thriving advocate community

Tim Newborn, customer advocacy and engagement manager at Blackbaud, joins us for an upcoming webinar on Wednesday, November 11, 2020.  Tim’s focus at Blackbaud is to create and execute personalized experiences at scale that inspire, surprise, and delight their...
Q&A With PowerDMS’ Ray Lau: Why a Customer Advocate Community Is the Cheat Code for Growing Your Business

Q&A With PowerDMS’ Ray Lau: Why a Customer Advocate Community Is the Cheat Code for Growing Your Business

According to Forrester, we are in the age of the customer, in which buyers, empowered by technology and social media, possess control of their own journeys. To avoid getting left behind, companies need to embrace this shift by looking to their customers for insights...