March 7, 2023 — The Customer Success team is a vital link between any company and its users. We help bring the voice of customers into the larger organization while ensuring as many people as possible receive the maximum benefit from our products. As the face of...
Customer Advocacy Program in Action:
A Refuge for Educators in a Moment of Upheaval
January 15, 2021 — A customer advocacy manager has to walk a fine line. You want to reward your best customers and provide them with extraordinary value, but you also have certain asks to make of them to improve your business outcomes. The best and most...
A Refuge for Educators in a Moment of Upheaval