Build customer relationships at scale
Stop relying on 1:1 outreach and email blasts to engage your customers post-onboarding. Influitive’s advocate community platform helps you forge personal relationships with hundreds—or even thousands—of customers to drive customer success, satisfaction, and advocacy.
Improve customer retention and user adoption
Reduce CS burden while enhancing the customer experience
Uncover more account growth opportunities to upsell customers more easily
“Through Influitive, we’re able to educate customers on best practices, training paths, feature enhancements, and more. We’ve seen 98% user adoption rates, and reduced user churn by 54%!”
VP Customer Success, Wiley