PLATFORM SERVICES
Our people are your people
Work directly with Influitive experts who have helped launch, build, manage and grow hundreds of thriving advocate communities and customer engagement programs.
With You Every Step of the Way
Launch
Get up and running quickly with help from our team of experts. They’ve launched hundreds of super successful customer engagement programs. No matter how you want to launch, you’re in great hands.
Design
Ensure that your brand and customer journey fit together perfectly. We’ll guide you through persona mapping, value creation, and a rewards and recognition strategy so your program can attract and retain members.
Optimize
As your program evolves, your objectives and KPIs will change. Influitive can help you report on key metrics, analyze data, and optimize engagement, so we stay in lockstep with your goals and objectives.
We’re In This For The Long Haul
Coordinator
If your company is growing, you’re doing something right—but when growth happens quickly, things can get a little messy. With one of our hub coordinators, you can ensure no customer gets left behind.
Content
Our content experts are overflowing with creativity that drives engagement. They will deliver custom campaigns and experiences that are just right for your program, your customers, and your brand.
What You Get From Partnering With Us
Get up and running quickly
We’ll work with you to implement a solution that delivers results — we do the heavy lifting so you can reduce time to value and deploy with confidence.
Build a roadmap to success
Our partnership goes beyond the software. We have the customers and experience to back up our expertise, and we take what we have learned and put it to work for you.
Turn your team into experts
We empower your teams with training delivered in our online academy and workshops. With flexible options and fantastic curriculums, you’ll be a rockstar.
Our Team of Practice Directors Are Here to Help
We’ve Helped Hundreds of Top Brands
Mountain Dew (Logo)
IBM (Logo)
Chorus (Logo)
Cisco (Logo)
Wiley (Logo)
Sage (Logo)
ON24 (Logo)
Ceridian (Logo)
Marketo (Logo)
The Services Team was absolutely fantastic! They made the onboarding process very seamless and smooth. They walked us through each step carefully and monitored our progress along the way. They also made it fun and personable throughout the experience. I wouldn’t change anything about our onboarding process.
The Services Team was extremely helpful, pleasant, and organized. They wrote down every task I needed to complete and offered suggestions. Any question I had, they knew the answer or quickly found it out. I am so happy with the support I received in launching Lucid Champions.
Our Influitive powered customer communities span multiple business units across the company. Influitive also allows us to build out advocate profiles that enable better customization. Without Influitive, we would likely have several tools and not be set up for success as we are now.
