The customer advocacy, engagement, and experience event of the year
October 5 – 7, 2021
OVERVIEW
Transform your customer focus into a defined business strategy that drives results
Three days of learning
Hear from industry experts on creating best-in-class customer engagement and advocacy programs that you can implement within your organization.
Network with your peers
Connect with customer advocacy experts from organizations across the globe through virtual roundtable discussions and a networking lounge.
A gamified experience
Earn points and badges as you engage with exclusive content before, during, and after the event. Redeem those points for awesome swag and prizes.
AGENDA
Some of our featured sessions
DAY 1: AUGUST 5
|
Fireside Chat: How to Inspire Continuous LearningShelby MajorCustomer Marketing Manager
|
 |
Presentation: Be human. How vulnerability and curiosity can help your hub thriveJeni AsabaManager, Community Engagement and Advocacy
|
 |
Fireside Chat: Getting Internal Buy-In for AdvocacyRachel SmithAdvocacy Marketing Manager
|
 |
Panel: Advocacy in Times of UncertaintyShristi Shonka & Amy Fink (ADP),
|
DAY 2: AUGUST 6
 |
Advocacy Marketing Career JourneyKevin LauGlobal Head of Customer Advocacy, Digital Experience
|
 |
The SaaS Trust Crisis & Role of ReviewsMarty DuffyVP Product Development
|
 |
Pivoting to a Digital-First Strategy and Launching a Community in 29 DaysBridget HeatonCustomer Marketing Manager
|
 |
Leverage Your Advocate Community to Infuse Your Clients’ Voice Into the BusinessSarah SchreinerSr. Client Insights Analyst
|
See detailed schedule here →
“Influitive’s conferences have been one of my favorites over the years. The best thing has been connecting with peers in the industry.”
Ray Lau
Director, Customer Marketing
More details to come, but 2020 session recordings are still available.
