The customer advocacy, engagement, and experience event of the year

August 5 – 6, 2020

Participating companies include

OVERVIEW

Transform your customer focus into a defined business strategy that drives results

Two days of learning

Hear from industry experts on creating best-in-class customer engagement and advocacy programs that you can implement within your organization.

Network with your peers

Connect with customer advocacy experts from organizations across the globe through virtual roundtable discussions and a networking lounge.

A gamified experience

Earn points and badges as you engage with exclusive content before, during, and after the event. Redeem those points for awesome swag and prizes.

AGENDA

Some of our featured sessions

DAY 1: AUGUST 5

Fireside Chat: How to Inspire Continuous Learning

Shelby Major

Customer Marketing Manager

Presentation: Be human. How vulnerability and curiosity can help your hub thrive

Jeni Asaba

Manager, Community Engagement and Advocacy

Fireside Chat: Getting Internal Buy-In for Advocacy

Rachel Smith

Advocacy Marketing Manager

Panel: Advocacy in Times of Uncertainty

Shristi Shonka & Amy Fink (ADP),
Annie McQuaid & Erica Messenger (Cengage)

DAY 2: AUGUST 6

Panel: Advocacy Career Journey

Kevin Lau (Adobe)
Cristina Melluzzi (Cisco)

The SaaS Trust Crisis & Role of Reviews

Marty Duffy

VP Product Development

Pivoting to a Digital-First Strategy and Launching a Community in 29 Days

Bridget Heaton

Customer Marketing Manager

Leverage Your Advocate Community to Infuse Your Clients’ Voice Into the Business

Sarah Schreiner

Sr. Client Insights Analyst

See detailed schedule here →

“Influitive’s conferences have been one of my favorites over the years. The best thing has been connecting with peers in the industry.”

Ray Lau

Director, Customer Marketing

Session recordings are now available until September 6, 2020.

Watch Now