Customer Success Stories
WEBINAR
How SAP Concur’s Ellie Wu Attracts Enthusiastic Brand Champions From Day…
Tell me if this sounds familiar: You get a request for a reference,…
How An Advocate Community Became An Industry Competitive Advantage, While Averting Over $500K In Annual Support Costs
Download Now In a world where technology is advancing rapidly, and competitors can easily replicate your products, the key to...
How Carbon Black Mined Their Customer Community For Faster Product Feedback And Improved Brand Awareness
Download Now It used to take weeks for Kate Cohen, Senior Manager of Product Marketing at Carbon Black, to source...
Discover The Secret Weapon That Helped PowerDMS Stand Out On Review Sites And Generate $410,000 In Opportunities
At PowerDMS, we provide policy management software that helps organizations reduce their risks and liabilities. We serve more than 370,000...
Staples’ Tips and Tricks for Managing Over 5000 Advocates in Influitive
It’s no secret—customers who feel appreciated make your best advocates. But nurturing those relationships can be a challenge as your...
How Staples Business Advantage Shifted From Product-Centric to Customer-Centric With Influitive
Marketing teams all over the world are beginning to realize the benefits of a customer-centric approach. But this shift from...
4 Simple Steps To Boost NPS And Strengthen Customer Relationships
You’ve surveyed your customers and have a ton of NPS data. Now what? Learn how to use that NPS knowledge...
Video
Advochat: How to Scale Your CSM Team with Advocacy
Customers are looking for personalized experiences with your brand, and 1:1 outreach or mass email blasts just…
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