Expert Services

Hit your customer engagement goals with our Influitive Experts.

Use the guidance of our Influitive Experts to help boost your program to new heights.

Whether you need temporary resources, program analysis, or integration services, we’re here to help guide you to success. These packages are designed to help you secure quick wins for your program, while also helping you achieve your long-term strategic goals.

Hub Health Analysis

Need to know what’s working and what isn’t?

Our Hub Health Analysis will assess your program’s strategy and execution according to your key goals and metrics. You’ll receive answers to your questions about your program, as well as a clear set of recommendations to improve it moving forward.

Custom Dashboard Build

Measure the success of your program with your own terms.

You won’t need to wonder how to articulate the success of your program after receiving a Custom Dashboard Build. Receive a fully-customized dashboard unique to your program, complete with branded colours, notes, instructions, and complex queries. Our expert consultant will not only build the Dashboard according to key metrics discovered throughout the process, they will consult on how to build your program’s content and strategy in order to ensure these results are accurate. Articulating the success of your program to various stakeholders becomes easy, clear, and shareable. 

This package includes:

  • A structured Discovery session to determine your key success metrics
  • Expert consultation on the required build and operation of your program in order to capture strategic insights
  • A mid-term review of the Dashboard, to ensure the project is progressing as desired
  • Guaranteed 8+ custom queries, the total number depending on complexity and feedback
  • Your fully-customized Dashboard, accessible from the Administrator’s view of the program
  • A delivery presentation, explaining key aspects of the dashboard and educating the program manager(s) on saving and scheduling

Expert Managed Services

Need an Influitive Expert to step in and help manage your program?

Get the support you need from our Professional Services team. We’ll help you run the day-to-day operations of your program, while meeting with your team to ensure your program is poised to hit your engagement goals. With this package, you’ll receive weekly strategic sessions, content creation, basic program administration, and monthly key results reporting.

Integration Development

Leverage the full potential of Influitive’s Salesforce integration with dedicated assistance from a Technical Expert who will set it up in accordance with industry best practices and SFDC dashboard reporting.

Influitive Design Services

The Design Services package provides you with branded assets for your advocate community. Delivered by Influitive and/or our partner network, this package takes design work off your plate and provides you with custom logos, headers, and landing pages. Using your guidelines, we will work with you to make sure your advocate community meets brand standards and reflects the theme and tone of your program.

Personal Trainer

Looking to level-up your community marketing skills?

Whether it’s learning how to build an ongoing program engagement calendar, developing better relationships with your customers, showcasing your program results internally, or implementing an ongoing recruitment strategy, our Community Marketing Experts will work with you to develop a customized plan tailored to fit your goals.

This customizable package incorporates:

  • Skills and opportunities assessment
  • 1:1 consultations from our team of experts
  • Personalized content to assist your development

Let us help you

Partner with the most experienced team of customer engagement and advocate marketing consultants.