by Influitive | Apr 21, 2023
April 21, 2023 — I have a lot of experience building customer communities, whether at a company with hundreds of products and thousands of customers in many different industries or a mature startup with hundreds of customers on an eight-week deadline. The...
by Influitive | Mar 7, 2023
March 7, 2023 — Cisco, a respected international brand whose technology powers the Internet, helps customers build bridges between goals and realities. The Global Advocacy team I’m part of at Cisco also builds bridges—not only with our marketing and sales...
by Influitive | Feb 22, 2023
February 22, 2023 — Every business strives to attract new customers, but many falter in their efforts to retain them. Nurturing customer loyalty is not just a matter of offering products that stand above the competition. Customers want to be heard, understood,...
by Influitive | Sep 9, 2020
September 9, 2020 — Your customers want a voice. They want to know you have their needs in mind and are listening when they provide feedback. These days, customers are also looking for human connection, and they need to know that they’re more than numbers...