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How Cisco United Nine Customer Programs to Create a Singular User Experience

How Cisco United Nine Customer Programs to Create a Singular User Experience

by Melissa Meyer | Mar 7, 2023

March 7, 2023 — Cisco, a respected international brand whose technology powers the Internet, helps customers build bridges between goals and realities. The Global Advocacy team I’m part of at Cisco also builds bridges—not only with our marketing and sales...
The Evolution of Customer Loyalty: Consolidating Customer Communities and Supercharging Our Champions Community at VMware

The Evolution of Customer Loyalty: Consolidating Customer Communities and Supercharging Our Champions Community at VMware

by Melissa Meyer | Feb 22, 2023

February 22, 2023 — Every business strives to attract new customers, but many falter in their efforts to retain them. Nurturing customer loyalty is not just a matter of offering products that stand above the competition. Customers want to be heard, understood,...
Helping Our Customers Enhance Their Careers with Continuous Learning

Helping Our Customers Enhance Their Careers with Continuous Learning

by Melissa Meyer | Sep 9, 2020

September 9, 2020 — Your customers want a voice. They want to know you have their needs in mind and are listening when they provide feedback. These days, customers are also looking for human connection, and they need to know that they’re more than numbers...
How Carbon Black Mined Their Customer Community For Product Feedback And Improved Brand Awareness

How Carbon Black Mined Their Customer Community For Product Feedback And Improved Brand Awareness

by Joshua van Boxtel | Jan 1, 2016

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