Uncovering the Truth: The 5 Things Customers Really Want from your Community
You think you know…but do you? While it’s easy to build a community around the needs of your organization, if they don’t align with what customers want, you’re in for a bumpy ride. Join this session to hear how award-winning senior community manager, Jeni Asaba, discovered what customers value most in a community. Then learn how to implement the things all customers want into your program to ensure long-term success.
Up Next from Influitive Live 21:
Welcome to the Age of the Customer: Is Your Business Ready?
In this keynote session, guest speaker Laura Ramos, Vice President, Principal Analyst at Forrester Research will walk you through the current trends impacting B2B organizations and how customer marketing and advocacy programs are your keys to success.
With Influitive, your advocates fuel business growth and customer success
Whether you want to generate more leads and references, drive more customer success, or even improve future products through direct customer feedback, Influitive has got you covered. We’re ready when you are.