Trusted by leading organizations.
Customer-powered companies win.
A Customer-Powered Enterprise (CPE) is an organization that leverages its customers not only to inform all aspects of its business strategy, but also to fuel its sales, marketing, CS, and product efforts. When executed right, these efforts will significantly accelerate sales and increase customer lifetime value.
Creating a Customer-Powered Enterprise may sound too good to be true. But Influitive’s smart community platform will enable you to create and deliver personalized experiences that engage your customers to drive acquisition, growth, and retention at scale.
Acquire
Deliver a superior buying experience to your prospects by enabling the trusted peer validation they value most.
Grow
Grow share of wallet through more effective upselling and cross-selling, while increasing product and services usage through customer-led innovation.
Retain
Keep customers for life by delivering an exceptional customer experience with on-boarding, training, and issue resolution.
Who we’ve helped
“PowerDMS influenced $410K+ in opportunities with a Customer-Powered reference program.”
Ray Lau, Customer Marketing Director
At ADP, advocates have a 22% higher NPS compared to customers.
Sarah Schreiner, Sr. Strategy Analyst, Client Experience
Wiley saw a 54% reduction in churn rate from members of its customer community WileyPLUS studio
Nicole Dingly, Vice President Customer Success
“PowerDMS influenced $410K+ in opportunities with a Customer-Powered reference program.”
Ray Lau, Customer Marketing Director
At ADP, advocates have a 22% higher NPS compared to customers.
Sarah Schreiner, Sr. Strategy Analyst, Client Experience
Why does your business need an online community?
The world has changed. Buyers no longer trust vendor content. Customers demand exceptional experiences, and companies can’t afford to scale customer success teams to meet these expectations.
A smart community platform connects buyers with customers, and customers with each other, while recognizing each individual and helping solve their immediate needs. This builds long-term relationships that return value to your company—time and time again.
The Advocate Marketing Advantage
Learn how a customer advocacy program can give your company a competitive edge.
Request a Demo
Interested in learning how Influitive can help you achieve your business objectives? Speak with one of our community experts today.
