We’ve all had the dream where we walk into an important presentation naked. While it may sound scary, exposing yourself as a company isn’t necessarily a bad thing. Your customers are already talking about you on review sites, so it’s important to accept exposure and...
In business, the perfect balance of efficiency, hard data, and quantifiable ROI is what drives success. Obtaining each element of this trifecta, however, has been difficult for PR experts. Our projects are often full of red tape and middlemen, our data is usually more...
Like it or not, you’re in a constant competition with your colleagues—for budget. To win budget for your programs, you must show how they drive value for your business. So when it comes to advocate marketing, how do you show ROI? We held a video chat with Kevin Lau,...
Searching for the most useful tool in your marketing kit? Put down your binoculars, because it’s right in front of you: your customers. Sometimes it’s hard to see the forest for the trees, but if you look closely you’ll see that your loyal customers are your greatest...
This is the first of an ongoing series that will cover the journey of starting Crimson Hexagon’s customer advocacy program. Advocate marketing as a discipline came about as a result of the limitations of three B2B tech trends: Customer reference programs only...
In our previous blog post about the ROI of advocacy, we covered how advocate marketing programs drive monetary value for your company. However, advocates impact much more than just pipeline. There’s also the intangible impact an army of eager advocates can have on the...