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8 Great Customer Success Stories – and Why We Love Them

8 Great Customer Success Stories – and Why We Love Them

by Influitive | Dec 17, 2022 | Customer Advocacy

By now, you should know the value of listening to your customer’s voice. But when it comes to customer success stories, you need to do more than just listen; you should find ways to amplify their message by sharing their successes.  The highest-quality customer...
Announcing Your 2022 Influitive BAMMIE Finalists

Announcing Your 2022 Influitive BAMMIE Finalists

by Influitive | Dec 7, 2022 | Customer Advocacy, Customer Marketing

We’re excited to announce the finalists of the 2022 Influitive Best Advocate Marketing Awards (BAMMIES). Every year, we hear from trailblazing customer marketing and brand advocacy leaders about their inspiring programs.  As always, this year was packed with...
The Case Study Is Dead. Long Live the Customer Story

The Case Study Is Dead. Long Live the Customer Story

by Influitive | Oct 18, 2022 | Content Marketing, Customer Advocacy, Customer Centric

More of a watcher than a reader? Check out the webinar on this topic.   Let me start with a question. Of course, I won’t know if you answer it, but I’ll trust you and ask the question anyway: When you write case studies, why do you include customer quotes? I...
G2 Names Influitive Leader for Customer Advocacy and Community Management

G2 Names Influitive Leader for Customer Advocacy and Community Management

by Influitive | Sep 29, 2022 | Customer Advocacy

As the world’s entering economic uncertainty, more and more marketing leaders are looking to recession-proof their strategies.  The first – and most critical – step to recession-proofing your marketing is to focus on existing customers. Not only do existing customers...
Webinar Highlights: How Customer Marketing Drives Organizations into Customer Obsession

Webinar Highlights: How Customer Marketing Drives Organizations into Customer Obsession

by Influitive | Aug 9, 2022 | Customer Advocacy, Customer Marketing

According to Forrester, only 3-6% of B2B organizations are truly “customer-obsessed” in that they embody the right amount of leadership commitment, internal culture and many other key attributes. So, for the vast majority of B2B firms, what’s missing? To answer that...
Signs of a Customer-Obsessed Company

Signs of a Customer-Obsessed Company

by Influitive | Jun 28, 2022 | Customer Advocacy, Customer Centric

What does it take for brands to have thriving customer advocates? Well, the common thread uniting these successful advocacy programs is that the companies driving them are all customer-obsessed. So, what does it actually take to be “customer-obsessed?” Last week,...
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