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Influitive’s 2023 Customer Marketing & Advocacy Year-in-Review

Influitive’s 2023 Customer Marketing & Advocacy Year-in-Review

by Influitive | Dec 20, 2023 | Customer Advocacy, Customer Engagement

2023 has been a year of stability for customer marketing and advocacy professionals. This was evident within the data captured in our 2023 State of Brand Advocacy report: 95% of respondents said the percentage of their customer advocates increased or held steady...
Crafting a Stellar Customer Engagement Strategy in 7 Steps

Crafting a Stellar Customer Engagement Strategy in 7 Steps

by Influitive | Nov 16, 2023 | Customer Engagement

Every business owner knows the power of a devoted customer. Loyal customers are more likely to refer new customers, provide positive word-of-mouth, and spend more money. They can also be a great source of new ideas and feedback. So, what’s the secret behind...
The Future of Customer Engagement is Here: Introducing the Next-Gen Influitive Platform

The Future of Customer Engagement is Here: Introducing the Next-Gen Influitive Platform

by Influitive | Oct 26, 2023 | Customer Advocacy, Customer Engagement

Expectations for better customer experiences and engagement continue to rapidly evolve, and companies need to keep up.  After two years of intensive research, development, and testing, we are proud to unveil a platform that performs 10x faster, is sleeker, more...
Empowering Customer Programs: Building Engaging Ecosystems with Gamification

Empowering Customer Programs: Building Engaging Ecosystems with Gamification

by Influitive | Sep 28, 2023 | Customer Engagement, Developer Relations

In our ever-evolving digital landscape, businesses are constantly seeking novel ways to connect with their customers, enhance their experience, and foster long-lasting relationships. One such approach is the implementation of customer programs that encompass various...
The Gratitude Effect: 8 Steps to Elevate Your Customer Marketing Strategy

The Gratitude Effect: 8 Steps to Elevate Your Customer Marketing Strategy

by Influitive | Sep 19, 2023 | Customer Advocacy, Customer Engagement

In today’s competitive landscape, creating strong emotional connections with customers is essential for companies to drive advocacy and build loyalty. One effective way to achieve this is by incorporating gratitude into your customer marketing strategies. ...
Going Beyond the Sea of Sameness: Amplifying Customer Voices with AI

Going Beyond the Sea of Sameness: Amplifying Customer Voices with AI

by Influitive | Aug 10, 2023 | Customer Advocacy, Customer Engagement

All About the Customer subscribers saw this post first. To get advanced access to exclusive content, be sure to subscribe today!  Who remembers the internet sensation “Is it Cake?” You know, the viral videos with deceptively realistic cakes that looked like everyday...
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