Expectations for better customer experiences and engagement continue to rapidly evolve, and companies need to keep up.
After two years of intensive research, development, and testing, we are proud to unveil a platform that performs 10x faster, is sleeker, more intuitive, and more flexible than ever before.
Introducing Elevate, our groundbreaking new platform that reimagines how brands connect with their customers and advocates.
In this article, we’ll explore the ways this updated platform empowers customer marketing and advocacy professionals to boost engagement, loyalty, and revenue across their organizations.
A Modernized UI for a Fluid User Experience
Elevate comes with a completely redesigned user interface. We set out to create a UI that’s sharp and smooth across devices.
Elevate delivers a delightful, consistent, and intuitive user experience across all browsers and devices
The new navigation pages and all interactive elements have been crafted to reflect the latest best practices in user experience design. The result is a cohesive and aesthetically pleasing environment customers can navigate with ease.
But it’s not just about appearances. Under the hood, Elevate leverages new technology that enables faster page loads and smoother interactions. Whether members are on desktop, tablet, or mobile, their experience is consistent and polished.
This fluid UI removes friction, making it effortless for members to access Challenges, Rewards, Discussions, and all the other engagement mechanics that connect them to your brand.
Fully Immersive Flows And Experiences
Give your members a more immersive, rewarding, and engaging experience
One particular area where the updated UI really shines is our new, full-screen, immersive call-to-action (CTA) pages and campaigns. When members participate, they’ll be guided through engaging, personalized flows, optimized to boost completions.
The improved UI removes all distractions allowing members to fully engage with the experiences you’ve designed. They’ll love participating in your carefully crafted activities and campaigns, all powered by Elevate.
Enhanced Referrals and Rewards Experiences
Two essential pillars of many Influitive programs are referrals and rewards. Members want clear value in exchange for their participation, advocacy, and loyalty. Elevate completely revamps both.
Members can submit referrals in minutes, either directly or across social channels using a personalized, trackable link
The referrals interface has been streamlined to make it fast and easy for members to advocate and invite others. In the referrals portal, an activity feed lets members check the real-time status of all their referrals and share progress.
The rewards catalog has been redesigned as an e-commerce style storefront that members will love browsing and redeeming from. With beautiful cards to show off rewards, an updated wish list, and new sorting and filtering options, members can easily find and purchase the items that excite them the most.
Influitive’s new catalog makes your rewards shine
Between hassle-free referrals and an engaging rewards experience, Elevate empowers you to incentivize the exact behaviors that most contribute to your Customer-led Growth.
Real-Time Updates, Better Notifications, and Fun New Animations
Today’s consumers have high standards when it comes to the apps they use to interact with brands. They expect instant feedback on every action they take and celebratory animations make their experiences more memorable and fun.
Elevate delivers a host of subtle but powerful UI updates offering real-time progress tracking, confetti-filled animations when challenges are completed, and easy to understand status updates. Replying to messages and redeeming rewards has never been easier and as members perform activities, they’ll see their points climb right before their eyes.
Every activity completion is an opportunity for recognition and celebration
These are the improvements that remove uncertainty, create transparency, and fuel a sense of fun, leading to further engagement. Members will be motivated to finish asks, achieve new levels, reply faster and so much more!
Flexible API and Integration Options
Behind its beautiful new interface, Elevate is built on a modern, and highly flexible new architecture. This architecture will enable you to create experiences that meet customers where they are with the right content, in the right place, at the right time.
In combination with our powerful API, that helps you ingest engagement data from anywhere in your customer ecosystem, we believe the next generation of customer engagement has just begun. Your brand can reward customers for any activity, on any platform And craft amazing new embedded experiences that– before now– simply weren’t possible.
This “earn anywhere” capability provides a more complete view of members and a more holistic approach to engage with them. Motivate engagement across all brand touchpoints by awarding points however and wherever you choose.
Accelerating Into the Future
Elevate sets a new standard for customer-first engagement. The next-generation platform equips you with tools to build more immersive experiences, paired with a slicker UI that paints your brand in the best light. Using extensive integration capabilities for omnichannel engagement tracking and embedded experiences, this fast and modern architecture delivers the instant feedback loops customers crave.
Elevate’s flexible architecture and AI-compatible framework lay the foundation upon which we will build in the years to come. This release marks the beginning of a new chapter, a chapter where Influitive becomes your co-pilot for Customer-led Growth.
We believe the innovations built on top of this platform will forever change the way brands connect with their customers. We can’t wait for you to give it a try and Elevate your growth to new heights.
Get Started With a Next Generation Advocacy Program
If you’re ready to boost advocacy by creating immersive experiences, leveraging real-time data, and driving engagement across touchpoints, it’s time to elevate.
Contact us today to learn more about the benefits of Elevate and how our next-generation platform can transform advocacy for your brand. The future of engagement starts now.
