The Gratitude Effect: 8 Steps to Elevate Your Customer Marketing Strategy
In today’s competitive landscape, creating strong emotional connections with customers is essential for companies to drive advocacy and build loyalty. One effective way to achieve this is by incorporating gratitude into your customer marketing strategies. ...
8 Tips for Running Online Review Campaigns that Convert
All About the Customer subscribers saw this post first. To get advanced access to exclusive content, be sure to subscribe today! Many review sites let you add tags to published reviews, which can help you categorize them by company size, use case, industry, and more....
Going Beyond the Sea of Sameness: Amplifying Customer Voices with AI
All About the Customer subscribers saw this post first. To get advanced access to exclusive content, be sure to subscribe today! Who remembers the internet sensation “Is it Cake?” You know, the viral videos with deceptively realistic cakes that looked like everyday...
Q&A: Why You Need to Lean into “National Leave a Review Day”
Everyone loves a good Holiday. Whether it’s celebrating your love of food or drink, or showering your friends and family (or pet) with love, it’s fun to take the time to reflect and publicly recognize the people or things that make your life better. Customer...