by Influitive | Oct 26, 2023 | Customer Advocacy, Customer Engagement
Expectations for better customer experiences and engagement continue to rapidly evolve, and companies need to keep up. After two years of intensive research, development, and testing, we are proud to unveil a platform that performs 10x faster, is sleeker, more...
by Influitive | Sep 21, 2023 | Customer Marketers, Customer Marketing
Your current and potential customers aren’t just sources of revenue. They can help you develop your products, expand your reach, and become lifelong brand ambassadors. Brands that get this kind of value from customer relationships do so by focusing less on their...
by Influitive | Aug 15, 2023
August 15, 2023 — Companies can influence customer behavior in many ways, but a brand advocate is not a typical customer—they are the cream of the crop. Ensuring the person vouching for your company has a good experience is perhaps the most significant action...
by Influitive | Feb 22, 2023
Tightly Couple Customer Marketing and Customer Success to Boost Your Engagement Value Forrester VP and Principal Analyst, Laura Ramos, shared new insights into how to boost engagement value by tightly coupling customer marketing and customer success to create active...
by Influitive | Feb 22, 2023
Tips for Inheriting and Growing an Engaged Advocacy Program While some may be the founding members (or architects) of their advocacy program or community, others will have inherited an existing program and want to put their fingerprints on things. If this sounds like...