How PagerDuty Enables Organic Community Growth with Influitive Public Discussions and Content
Influitive recently launched Public Discussions and Content, which allows any Discussion category or Content Section inside an Influitive hub to be made public and indexed by search engines. It’s a great opportunity for advocacy and community managers to showcase best...
Advocacy Insights Inside Salesforce Deepen Customer Relationships
Salesforce is the home of those who live and breathe revenue. Your sales reps, CSMs, and the rest of your go-to-market teams spend a lot of their workday in Salesforce—they have to in order to do their job effectively. To make them even more successful, it’s important...
Building and Optimizing a Stellar Customer Journey
We kicked off this year’s Influitive Live 2020 conference with a hot topic: the customer journey. In his Opening Keynote, Influitive CEO Dan McCall presented this important finding: 84% of customers say that the experience a company provides is as important as its...
The Power of Customer Advocacy in Unprecedented Times
As we start to fall into a routine in this “new normal,” the need for customer engagement and advocacy continues to grow. According to data presented at the Forrester/SiriusDecisions Summit in May, companies who focus on advocacy in their customer...