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Influitive Embed: Pioneering Embedded Advocacy in Customer Communities

Influitive Embed: Pioneering Embedded Advocacy in Customer Communities

by Influitive | Oct 26, 2023 | Community Managers, Uncategorized

Today’s customers desire two things: a sense of individuality and a consistent message. A whopping 76% of customers expect synchronized interactions across departments. Yet, the same survey found that 54% generally feel like sales, service, and marketing teams...
How to Build a Buzzing Customer Community (+ 6 examples)

How to Build a Buzzing Customer Community (+ 6 examples)

by Influitive | Jul 10, 2023 | Community, Community Managers

How much do you know about your customers? And is that knowledge based on data alone? Demographics and analytics are useful, but they don’t shed much light on what your customers are feeling. A customer community is the solution to that problem. In this post, we’ll...
Influitive’s 2022 Customer Marketing & Advocacy Year-in-Review

Influitive’s 2022 Customer Marketing & Advocacy Year-in-Review

by Influitive | Dec 30, 2022 | Community Managers, Customer Advocacy, Customer Advocacy Software, Customer Marketing

2022 was quite an exciting year for customer marketing and advocacy.  In January, LinkedIn dubbed “customer marketing manager” the third fastest-growing job title in the United States. Shortly after, Influitive’s State of Customer Marketing Report...
How Trimble Viewpoint Built a Thriving Customer Community

How Trimble Viewpoint Built a Thriving Customer Community

by Influitive | Jun 10, 2022 | Community Managers, Customer Advocacy, Customer Engagement

Engaging customers is now more important than ever. Not only do positive experiences help retain your customers, but they also drive net-new growth.     Customers who hold a positive view of your company provide powerful endorsements through reviews, stories, and...
6 Essential Elements of a Budding Advocacy Program

6 Essential Elements of a Budding Advocacy Program

by Influitive | May 20, 2022 | Community Managers, Customer Advocacy, Customer Marketers, Customer Marketing

Written By: Jeni Asaba May 20, 2022 A few weeks back, I chatted with Influitive’s Chief Marketing Officer, Dan Cote, about greenhouses — kind of.  In my webinar titled “Building a Greenhouse: How Jamf Nurtures Advocates and Creates the Right Environment for Growth” we...
How AttackIQ Built a Thriving Customer Advocacy and Community Program for Cybersecurity Professionals

How AttackIQ Built a Thriving Customer Advocacy and Community Program for Cybersecurity Professionals

by Influitive | Sep 2, 2021 | Advocate Engagement, Community Managers

Community and passionate customer advocates can be a company’s most valuable asset, but how do you nurture and mobilize advocates within more skeptical industries like cybersecurity and IT?   AttackIQ, the leading independent vendor of Breach and Attack Simulation...
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