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How to Build a Customer Marketing Strategy

How to Build a Customer Marketing Strategy

by Influitive | May 19, 2023 | Customer Marketers, Customer Marketing

The reason why customer marketing is the fastest-growing B2B job is because of one factor: the continuous and ever-growing noise created by demand generation. We are all hit with ads and marketing assets everywhere – TV, radio, computers, cell phones, (even my...
6 Essential Elements of a Budding Advocacy Program

6 Essential Elements of a Budding Advocacy Program

by Influitive | May 20, 2022 | Community Managers, Customer Advocacy, Customer Marketers, Customer Marketing

Written By: Jeni Asaba May 20, 2022 A few weeks back, I chatted with Influitive’s Chief Marketing Officer, Dan Cote, about greenhouses — kind of.  In my webinar titled “Building a Greenhouse: How Jamf Nurtures Advocates and Creates the Right Environment for Growth” we...
Customer Marketing Summit Recap: Building a Roadmap for a Thriving Program

Customer Marketing Summit Recap: Building a Roadmap for a Thriving Program

by Influitive | May 6, 2022 | Customer Engagement, Retention & Growth, Customer Marketers

According to LinkedIn, “customer marketing manager” was the third fastest growing job title in the United States in 2021. Not only that, but an Influitive study found that 98% of executives consider customer marketing to be either important or very important to their...
Why Growth Marketing Without Customer Marketing is a Bad Decision

Why Growth Marketing Without Customer Marketing is a Bad Decision

by Influitive | Sep 14, 2021 | Customer Marketers, Demand Generation

This article originally appeared in the Demand Gen Report’s 2021 State of Growth Marketing Report. — Growth Hacking (aka Growth Marketing) was coined in 2010 by Sean Ellis and further popularized in Andrew Chen’s 2013  blog post: Growth Hacker is the New...
Advocacy and Wiley: Proving ROI, Driving Reviews, and Fostering Loyalty

Advocacy and Wiley: Proving ROI, Driving Reviews, and Fostering Loyalty

by Influitive | May 18, 2021 | Advocacy ROI, Community Managers, Customer Marketers

For years, Wiley has set the gold standard for customer experience, and they have the award hardware to boot! Most recently, the Wiley team took home the award for Biggest Impact on Customer Experience at the 2020 BAMMIES. On April 29, we chatted with Nicole Dingley,...
Launching a global advocacy program during a pandemic — Q&A

Launching a global advocacy program during a pandemic — Q&A

by Influitive | Feb 4, 2021 | Advocate Engagement, Community Managers, Customer Engagement, Customer Marketers, Customer Marketing, Q&A

In the most recent installment of our customer success webinar series, we had the chance to chat with Jon Ashley, Head of Global Customer Advocacy at Sage and one of our 2020 BAMMIE award winners for Advocate Marketer of the Year.  Sage is the market leader for...
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